Support

Write to hello@flow-craft.in. A person reads it and a person replies.

Before you write

• Your week looks empty on a new device. Sync needs you signed in to iCloud, with iCloud Drive on. Kata works fully without it — your data simply stays on the device it was made on.
• Something did not sync. Sync is eventual, not instant. Open the app on both devices and give it a moment; Settings shows one quiet line telling you where it stands.
• You deleted something by accident. Undo covers every action in the app. Deleted tasks go to Trash and can be restored to exactly where they were — until you empty it, which is the one thing that cannot be undone.
• You want your data out. Settings has a full JSON export. It stays available even if a subscription ends: reading and exporting your own data are free forever.

Reporting a problem

Tell us what you did, what happened, and what you expected instead. Your device model and iOS or macOS version help. Please do not paste anything private — we do not need the contents of your tasks to fix a bug.

Privacy and data

What we collect, which is almost nothing, is set out in the privacy policy. For requests about your data, or to raise a grievance, use the same address.